Thank you for choosing Luscious Organics. We offer shipping services within Australia and strive to deliver your orders in a timely and efficient manner. Please read the following information regarding our shipping policy:
1. Shipping Methods and Times
We partner with reputable shipping carriers to ensure reliable delivery of your orders. The shipping options available may vary depending on your location and the size of your order. During the checkout process, you will be provided with the available shipping methods and estimated delivery times.
2. Processing Time
We aim to process and ship orders within 6 business days after receiving payment. Please note that orders placed on weekends, public holidays, or during peak seasons may experience additional processing time.
3. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. The shipping fee will be displayed during the checkout process. We may offer free shipping promotions from time to time, and any applicable offers will be clearly communicated on our website.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website.
5. Delivery Issues
While we strive to ensure prompt and accurate delivery, unforeseen circumstances may occasionally cause delays or delivery issues. If you encounter any problems with your delivery, please contact our customer support team, and we will assist you in resolving the issue.